2. Personal Information
2.1 “Personal Information” is information or an opinion, whether true or not, and whether recorded in a material form or not, pertains details as to identity an individual to a certain degree. Some of the information that we collect include: names, addresses, email addresses, phone and contact numbers. We may also collect information regarding the current state of the individuals education.
We collect this information through a variety of methods including interviews, phone calls, SMS, online applications forms and email via our website www.eruditetuition.com.au.
When we collect Personal Information we will, where appropriate and possible, explain to you why are collecting this information and how we plan to use it.
3. How do we use your Personal Information?
3.1 We use the Personal Information we collect about you for our business functions and activities, in order to operate our business efficiently, and to market our products and services for the benefit of our customers.
3.2 We may collect or hold and use your personal information for a minimum of 3 years. You can request to have your personal information removed by contacting us directly.
3.3 We may use your personal information for the following reasons:
a) to identify and communicate with you
b) to enable us to provide you with requested information, products or services
c) to match and allocate a student and a tutor
d) to develop a personalised tutoring program, learning plan and session for a student
e) to assess and track a student’s progress
f) to provide a student with individual feedback following a tutoring session
g) to provide a student with access to a tutoring session recording
h) to otherwise assist customers by providing them with information and support
i) to collect and process payments
j) to help us to manage and enhance products or services we provide to you
k) to help us to manage and enhance goods and services we procure from our suppliers and subcontractors
l) to help us manage and respond to a general or specific shareholder enquiry
m) to process share applications and service shareholders’ needs
n) to provide facilities and services a shareholder may request
o) to carry out appropriate administration in relation to our shareholders and our share registry, including to submit listing p) applications to, or respond to enquiries from, corporate regulators
q) to personalise and customise your experiences on our Website
r) to manage and administer any account you may hold with us
s) to manage and maintain credit accounts for the provision of goods or services on credit
t) to promote and market our products and services to you
u) to protect you and us from fraud
v) to respond to any queries or complaints you may have
w) to investigate, review, mitigate risks associated with, and inform you of, a data or other security breach involving your personal information, or
x) to comply with our statutory and legal obligations.
4. Disclosure of your Personal Information
4.1 We may disclose your personal information to any of our employees, officers, insures, professional advisers, agents or subtractors as reasonably necessary for the purposes set out in the Policy. Personal information is only supplied to a third-party when it is required for the delivery of our services or other factors contributing to the benefit of said services. Personal Information may also be disclosed as the discretion of Erudite Tuition Management.
5. Security of your Personal Information
5.1 Erudite Tuition takes numerous steps in ensuring that the information that you have provided to us are secure. In order to prevent unauthorised access or disclosure we have put into place several physical, electronic and managerial procedures to safeguard against such attempts.
5.2 Personal Information that you provide us are provided to employees on a need-to-know basis, significantly reducing the risk of unauthorised access.
6.1 When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
7.1 If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
7.2 If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
7.3 When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
7.4 If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
8. Updates and Enquiries
8.1 This policy may change from time to time and is readily available on our website.
8.3 For enquiries, please email email@example.com